DISH by METRO: the all-in-one digital solution for restaurateurs

What is DISH by METRO?

Launched in 2015 by the METRO group, DISH by METRO now equips more than 330,000 restaurants across Europe. It is a modular software suite covering all aspects of restaurant operations: reservations, online orders, POS systems and payment.

Its philosophy comes down to three words: simplicity, autonomy, zero commission. Unlike platforms such as TheFork or Uber Eats that take up to 30% of revenue on certain transactions, DISH operates on a fixed subscription model. Another key strength: a dedicated customer support team, available 7 days a week by phone, email or WhatsApp.

DISH solutions to grow your business

The DISH suite offers several independent modules that you can subscribe to separately or as a bundle depending on your needs. Here are the three main ones.

DISH Professional Reservation: manage online bookings

This is the flagship module of the suite. DISH Professional Reservation allows you to accept reservations 24/7, even when the restaurant is closed or the phone goes unanswered during a busy service.

Pricing: €139 activation fee, then €59/month with no commitment, 0% commission regardless of the number of covers.

• Online reservations embeddable on your website, Google Business profile and social media
• Automatic SMS or email reminders to reduce no-shows
• Optional credit card pre-authorisation for missed reservations
• Automated table assignment management
• Centralised dashboard for the entire team

DISH Professional Order: click & collect and delivery

The DISH Professional Order module digitalises your menu and lets you receive takeaway or delivery orders directly, without going through aggregators.

You list your menu online on your website and social media, collect payment via the integrated payment system, and keep 100% of the margin. Pricing: €199 activation fee, then €59/month, 0% commission.

DISH Premium: the complete pack

If you want both reservation management and click & collect, the DISH Premium pack combines both modules for €199 activation and €79/month — a significant saving compared to subscribing separately.

What about payments? DISH POS and DISH PAY

DISH doesn't stop at websites and orders. The suite also offers a complete payment ecosystem for in-house transactions, fully integrated with the other modules.

• DISH POS: modern POS system, available online and offline, compatible with fixed screens and mobile devices
• DISH PAY: payment terminal (Adyen partnership) accepting all payment methods including contactless, Apple Pay and Google Pay
• DISH PAY Now: mobile terminal at €39, no subscription, transaction-based pricing (from 1.55%)

Real-world case: Ruck'n'Beers, a bar-restaurant equipped with DISH

When the bar-restaurant Ruck'n'Beers entrusted CoMi with creating its website, the challenge was twofold: a modern, professional site reflecting the venue's identity, and a reservation module that was simple to use with no commission per cover. Our choice: integrate DISH Professional Reservation directly into the custom-built site.

Results achieved by Ruck'n'Beers

• Customers book online in under 30 seconds, from their smartphone or computer
• Front-of-house staff manage their schedule from a single dashboard, without juggling multiple tools
• Zero commission on reservations, unlike TheFork or Bookatable
• Automatic reminders significantly reduce no-shows, which weigh heavily on revenue

DISH by METRO: which restaurants is it for?

DISH is not a one-size-fits-all solution. It is primarily aimed at certain types of establishments and will be less relevant for others.

Well-suited establishments

• Traditional restaurants, bistros, bar-restaurants and brasseries that regularly take reservations
• Establishments wanting to take back control of their reservations and orders without relying on intermediaries
• Restaurateurs fed up with 10–30% commissions charged by platforms
• Restaurants wanting an easy-to-use tool that requires no heavy technical training

Less suitable profiles

On the other hand, DISH will be less suitable for very specific concepts: Michelin-starred restaurants requiring fine-grained customer journey management, 100% delivery dark kitchens, or very high-volume operations requiring complex custom integrations.

How to integrate DISH into your restaurant website?

DISH modules (Reservation, Order) are designed to integrate into any website: you add a widget or booking button to strategic pages — homepage, contact page, menu page.

But for this integration to be truly effective, two conditions are essential: a well-built, fast and responsive site with a journey that naturally leads visitors towards booking — and a strategic placement of the DISH widget, visible from the homepage, never buried at the bottom of the site.

CoMi pricing to integrate DISH into your site

This is exactly what we do at CoMi: we design custom websites for local restaurateurs and cleanly integrate third-party tools like DISH so every visitor becomes a potential customer.

Frequently asked questions about DISH by METRO

Is DISH by METRO free?

No, DISH operates on a monthly subscription model (from €59/month for the Reservation module), with a one-time activation fee. However, no commission is charged on reservations or orders, unlike platforms such as TheFork or Uber Eats.

Does DISH replace TheFork?

Yes, in most cases. DISH Professional Reservation offers comparable features (24/7 online booking, automatic reminders, table management) with zero commission per cover. The maths quickly adds up with just a few dozen reservations per month.

Can DISH be integrated into an existing website?

Yes. DISH modules integrate via widgets or buttons on any website, provided it is technically well-built. CoMi supports restaurateurs with this integration, whether on a new site or an existing one.

Do you need to be a METRO customer to use DISH?

No, DISH is open to all restaurateurs, whether they are METRO customers or not. The DISH subscription is completely independent of any METRO purchases.